8 Whiteman St, Southbank VIC 3006, Australia Casino Gaming 24/7 | Dining 11:30 - 02:00
+61 3 9292 8888 [email protected]
Direct Telephone
+61 3 9292 8888
Direct Concierge Email
Venue Address
8 Whiteman St, Southbank VIC 3006, Australia
Reserve Private Table
Data Protection & Regulatory Compliance

Privacy Policy & Discretion Standards

Ironbark Dining & Entertainment Pty Ltd is committed to safeguarding the personal privacy of our dining patrons, gaming members, and website visitors in accordance with the Australian Privacy Principles (APPs) established under the Privacy Act 1988 (Cth).

Last Reviewed: March 2024
Privacy Act 1988 (Cth) Compliant
Total Confidentiality

Encrypted Patron Records

High-roller gaming sessions and dining preferences protected by bank-grade security.

Data Collection

Information We Collect

A transparent breakdown of data gathered across digital inquiries, dining reservations, and gaming membership.

Reservation Data

Full name, contact telephone, email address, dietary restrictions, and seating preferences submitted through our booking interface.

Gaming Licensure Identification

Government-issued photo identification verified at admission in strict compliance with the Victorian Gambling and Casino Control Commission.

Surveillance & CCTV Records

Continuous closed-circuit surveillance maintained across gaming corridors to protect guest safety and regulatory gaming integrity.

Purpose & Utilization

How We Utilize Your Information

Personal data gathered is used solely to provide personalized hospitality, fulfill regulatory casino anti-money laundering (AML) responsibilities, and ensure seamless concierge operations.

  • Coordinating personalized chef menus and sommelier cellar pairings
  • Managing Salon Privé table allocations and credit facilities
  • Strict non-disclosure: your data is never traded, rented, or sold to third parties
Data Sovereignty

Encrypted Australian Data Servers

Records hosted in Tier 4 Australian data facilities with multi-factor authentication.

Patron Rights

Your Privacy Entitlements

Under the Australian Privacy Principles, you possess specific legal rights regarding your personal records.

Right to Access

You may request a complete transcript of all personal information held about you by submitting a written request to our privacy officer.

Right to Correction

If any reservation record or contact data is inaccurate or out of date, you have the right to immediate data rectifications.

Right to Deletion

You may request the expungement of non-statutory records once gaming audit retention periods have concluded.

Visuals

Venue Privacy Architecture

Physical and digital security measures implemented at 8 Whiteman Street.

Privacy Officer

Privacy Inquiries & Complaints

If you have questions regarding this Privacy Policy or wish to lodge an inquiry regarding data handling, contact our designated privacy compliance officer:

Corporate Officer: Privacy Compliance Director
Entity: Ironbark Dining & Entertainment Pty Ltd
Address: 8 Whiteman St, Southbank VIC 3006, Australia

Related Policy Documents

Review our complimentary regulatory and operational documentation:

Certified Compliance

Your Privacy is Sacred at Ironbark

We maintain Australia's highest standard of guest confidentiality across dining and gaming operations.